We're actively following the latest developments about the Covid-19 outbreak.
Several European countries, have announced stricter border crossing regulations and closures. This may impact our ability to ship orders from our European warehouse and you may experience delays.
Our fulfilment times will be longer than usual (they can take up to a week) and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers.
Thank you for your patience and support through these challenging times. This is a difficult time for everyone and we hope all international regulations and steps taken will help end the spread of Covid-19 sooner rather than later.
Should you have any questions about your delivery, please email us at email@example.com
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address,
however, it will have to be at your cost. If the shipping address was correct, get in touch with us at firstname.lastname@example.org
making sure you quote your order number. We'll see what can be done.
If you receive a faulty item, we will be able to exchange it for you. Should you receive a damaged item, please get in touch via email@example.com
and include a description and photos of the damaged item.
We do not offer refund on buyers remorse or in the case of the wrong size ordered. We are a small business with a small but dedicated team and all items are printed for each order specifically and as we may not be able to resell the item you would like to return.
Thank you for your understanding and that you decided to support a small business - we really appreciate your order!
Delivery takes 3-10 working days and our average delivery is around 5-7 working days.
If you have been waiting for your order for a long time or you haven't had an update from us in regards to shipping and dispatching, please get in touch with us via email firstname.lastname@example.org
Our primary delivery locations are all countries in Europe and the United States.
We also deliver worldwide but our delivery prices are higher due to shipping elevated shipping costs.